Career Development Associate Store Team Leader (CD ASTL) - Connecticut

Principal Duties  

Program Requirements:  

• Engages fully with all aspects of the CDASTL training program including, but not limited to: weekly training assignments, CDASTL Operational Learning Path, peer cohort discussions, STL Mentor discussions, team immersions, Regional Leadership meetings, in-person and/or virtual trainings, and capstone project.  

• Partners with STL Mentor to create a personal growth plan and capstone project roadmap.  

• Completes all curriculum assignments and capstone project on time to remain on track with their learning journey and graduate from the program.  

Responsibilities:  

• Maintains a thorough understanding of WFM store operations and merchandising processes.  

• Oversees processes, programs, and initiatives including merchandising, marketing, quality assurance, training, and communications.  

• Supervises daily operations and provides daily feedback to store leaders / teams regarding retail plan execution including; sales, margin, labor, merchandising, training, sanitation, marketing, and promotions.  

• Drives decision-making and team focus through solid understanding of company operations and differentiation strategies.  

• Drives exceptional customer service and maintains excellent community relations.  

• Analyzes, compiles and completes necessary financial reports.  

• Builds strong and supportive relationships with store and regional leadership.  

• Demonstrates understanding of the interrelationships between various WFM departments, operations, and functions.  

• Works with key functional and operational stakeholders to ensure shared understanding of Operations priorities, objectives, and anticipated outcomes. Ensures recommendations and insights are shared with the appropriate leadership decision-makers.  

• Achieve and maintain comprehensive knowledge of and ensure compliance with Employment Law, Health & Safety, Food Hygiene and Weights and Measures.  

• Understand, communicate and lead upon WFM Core Values, Leadership Principals and Declaration of Interdependence  

• Know, communicate and support our Values in Action Achieve and maintain comprehensive product knowledge (Good Organics, Whole Trade, etc.)  

Knowledge, Skills and Abilities Required  

• 2+ years of experience leading a team  

• High performing Manager/Team Leader or has equivalent leadership experience, preferably in retail or hospitality industries  

• The ability to successfully drive results; supporting TMs and TLs to achieve the highest standards  

• Well-rounded knowledge and application of all merchandising/retailing expectations  

• Critical thinking with creative approach to problem solving  

• Excellent judgment and decision making  

• Strong communicator; ability to be precise, clear and convey enthusiasm  

• Ability to train and inspire excellence  

• Ability to delegate effectively  

• Well organized with excellent follow through  

• Proficiency with email, Microsoft Office, and all operations-related applications.  

• High integrity, transparency and authenticity  

• Solid understanding of and compliance with WFM policies, procedures and processes  

Desired Experience :

• Customer Service Focus  

• Team Building  

• Employee Relations  

• Store Operations (Inventory, Labor Management, Cost Control)  

• Marketing (Pricing, Merchandising)  

This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the team.  

Candidates who are considering applying for the CD ASTL position should consider that in order to get the most out of this training program, we strongly recommend that participants avoid taking PTO during the program run dates.  Or, participants who are unable to postpone their PTO may wish to consider applying for the next round.  If there is a compelling reason that the planned PTO cannot be rescheduled, nor can the participant postpone their application until the next round, a request must be made to the Executive Level of Operations for approval.