A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren’t just a grocery store: we’re world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
Job Description
What You’ll Do:
- Lead Investigations: Take the lead in investigating product quality and food safety issues and complaints, ensuring quick resolution and customer safety.
- Collaborate Across Teams: Work closely with Supplier QA Analysts, Category Management, and other stakeholders to develop solutions to food safety incidents.
- Monitor and Report: Track corrective action plans, monitor their progress, and ensure timely, accurate investigative reports are provided.
- Drive Product Safety: Work with our supply chain partners to gather and analyze data, initiate necessary product testing, and identify trends to pinpoint root causes of incidents.
- Support Recalls & Withdrawals: Provide critical support in the management and communication of product recalls and withdrawals, ensuring clear communication to internal and external stakeholders.
- Champion Compliance: Help ensure our teams are equipped to respond to regulatory inquiries and uphold food safety standards at all times.
- Enhance Systems: Acts as a liaison for Supplier Quality Assurance in the implementation of the enhanced global recall and incident management systems like FoodLogiQ.
- Process Improvement: Contribute to team-wide efforts aimed at improving functional processes.
What You Bring:
- A BA/BS degree (preferably in Food Science, Microbiology, or a related field) with 2-4 years of relevant experience, or an equivalent combination of education and experience.
- Strong knowledge of USDA and FDA regulations (strongly preferred).
- Familiarity with Smartsheet and FoodLogiQ or similar product management tools (a plus!).
- A strong command of Microsoft Office Professional (all application).
- A sharp analytical mind capable of reviewing complex data, understanding regulatory requirements, and drawing insightful conclusions.
- Excellent communication skills—you’ll need to articulate findings clearly and effectively, both verbally and in writing.
- A collaborative, team-oriented mindset with the ability to work independently and take ownership of projects.
- Skilled in project management, including planning, organizing, and monitoring projects to meet goals, deadlines, and budget requirements—you’ll help keep projects on track and aligned with company goals.
If you're ready to don your metaphorical cape and become a guardian of food safety, we want to hear from you- Apply now and let's make the world a safer, more delicious place together!
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.