Pricing Tools Analyst

The Role:

We're seeking a collaborative and analytical professional to join our pricing team. You'll bridge the gap between data, and business strategy, working with diverse teams to enhance our pricing tools and processes. This role offers the opportunity to influence pricing decisions that affect millions of customers while working in our vibrant Store Support office in Austin, TX.

The Team:
We're a diverse group of professionals who combine analytical expertise with creative problem-solving. Our team values open communication, mutual support, and innovative thinking to deliver solutions that benefit both our customers and business partners.

You are:
You will embody a mix of hard and soft skills, with the ability to dive into data and effectively communicate with non-technical business partners. You'll collaborate with various stakeholders, from pricing analysts to merchant teams, analyzing data and developing tools that support pricing decisions. Your day might include leading user testing sessions, documenting processes, or working with external partners to enhance our pricing systems. You bring analytical proficiency, retail experience, and exceptional communication skills.

"This role is based in Austin, TX, with an expectation of being in the Store Support office five days a week."

Responsibilities:

• Engage with Pricing  Team Members and internal and external Product teams in the development and support of Price Creation Tools, workflows and processes.
• Get subject matter expertise on pricing steps in the category pricing processes, in order to define use cases, scenarios, test cases etc.
• Be knowledgeable in the underlying data inputs such as cost, competitor, current price, elasticity, etc., to be able to reproduce issues, explain user requirements and perform user demos.
• Lead meetings for pricing tool specific User Acceptance Testing, bug resolution, feature understanding with Product Team, Category Pricing Analysts, and Merchant Users.
• Facilitate detailed communication with internal and external tool partners to resolve issues or future enhancements.
• Create and maintain user documentation, training, and SOPs for Pricing Products, tools, and processes.
• Support, help develop, and test analytical tools to better utilize regular pricing, promotion, and other merchandising levers that drive top and bottom line, traffic, conversion, and loyalty.
• Perform routine data analyses, integrating and evaluating data to derive merchandising-related insights.

Skills:

• Demonstrates analytical skills and business knowledge, with an emphasis on understanding of store operations and customer impact.
• Able to organize and prioritize day to day tasks alongside longer term projects.
• Integrates trends, data and information into current team processes and makes recommendations to leadership for continuous improvement.
• Ability to understand processes that business partners use, to make informed decisions.
• Communicates effectively with all types of audiences.
• Demonstrates interpersonal communication skills and levels of tact, diplomacy and confidentiality.
• Excellent written and verbal communication skills.
• Able to play a key and influential role working with others, in groups, in cross-functional settings and with diverse stakeholders internally and externally.
• Models WFM principles and core values and embodies a commitment to customer service.

Qualifications:

• Bachelor’s degree or equivalent retail experience.
• Minimum 2-4 years of retail analytics experience.
• Experience with third-party price optimization software and/or project management methodologies a plus.
• Familiarity with SQL, Alteryx, and database reporting.
• Excellent communication and organizational skills.
• Strong work ethic, self-starting mentality, and a positive attitude.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.