Senior Program Manager, E-Commerce

At Whole Foods Market, we believe in the power of good food and the impact it has on our lives and communities. We’re currently hiring for a Senior Program Manager to lead our e-commerce initiatives and enhance our customer experience. If you’re passionate about transforming the way people shop for groceries online and eager to make a difference, we want to hear from you!As our Senior Program Manager, you will be at the forefront of our e-commerce strategy, driving key projects that connect our customers with the high-quality products they love. You’ll collaborate with talented teams across merchandising, marketing, operations, finance, and technology to create seamless experiences for delivery, pickup, and catering. Your insights and leadership will guide the evolution of grocery e-commerce at Whole Foods Market.This position is based in Austin, Texas.

Key Responsibilities:

• Lead Innovative Programs: Own and execute pivotal e-commerce projects that align with our mission and enhance customer engagement.
• Optimize Our Offerings: Utilize competitive analysis and customer feedback to identify opportunities for program improvement.
• Set Ambitious Goals: Develop and implement tactical plans that drive business results and elevate the customer experience.
• Manage with Precision: Oversee project timelines and budgets, ensuring effective communication with stakeholders throughout the process.
• Analyze and Report: Create comprehensive reports that provide insights into program performance and guide strategic decisions.
• Stay Informed: Keep abreast of e-commerce trends and best practices to continually innovate and improve our offerings.
• Empower Your Team: Mentor and support new Team Members, fostering a culture of growth and collaboration.

What You Bring:

• A strong background in e-commerce strategy, planning, and execution.
• Excellent analytical and financial skills, with the ability to translate data into actionable insights.
• Exceptional communication abilities that resonate with diverse audiences.
• A collaborative mindset, with a talent for building meaningful partnerships across departments.
• A thorough understanding of project management methodologies and a knack for keeping projects on track.

Qualifications:

• BA/BS degree and 4-6 years of relevant experience, or an equivalent combination of education and experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.